Cookies section

Cookie Policy

Last updated: 28.08.2025
Website controller: [company name], UIC [UIC], registered office at Sofia, ul. Timok 20 ("we", "the Administrator")
Website: tropic-home.com („the Website“).
Email for cookie/privacy matters: info@tropic-home.com.

This policy explains what cookies are, how we use them on our Website, and how you can manage your preferences.

 

1) What are cookies

Cookies are small text files stored on your device (computer, tablet, phone) by websites you visit. They allow recognition of your browser, saving of settings (e.g., language), session security, usage statistics, and content personalization.

Similar technologies may include Local Storage, pixels/beacons, SDKs, device identifiers, etc.

 

2) Types of cookies we use

The following categories may be used on our Website:

1. Strictly necessary (required): essential for core functions such as security, login/session, and forms. These cookies are active by default and do not require consent because the site cannot function properly without them.

2. Functional/preferences: remember settings (language, region, hiding the banner, etc.) and improve convenience. Enabled only with your consent.

3. Analytics/statistics: help us understand how the site is used (page views, time on page, etc.) so we can improve it. Data are generally aggregated and do not directly identify you. Enabled only with your consent.

4. Marketing/advertising: used for personalized ads, remarketing, and measuring campaign effectiveness (e.g., via Meta Pixel/Google Ads). Enabled only with your consent.

Note: Some pages may load third-party content (maps, video, chat) that sets its own cookies. Such cookies are controlled by the respective provider and subject to their privacy policy.

 

3) Legal bases

• For strictly necessary cookies – legitimate interest/ePrivacy rules, since the site cannot operate without them.

• For all other categories – your consent (GDPR Art. 6(1)(a)). You can withdraw your consent at any time (see item 6).

 

4) Consent banner and settings

On your first visit, a cookie banner appears that lets you:

• accept all cookies;

• reject all except the necessary ones;

• choose categories (functional, statistical, marketing).

You can later change your choices at any time via the “Cookie settings” link in the footer/widget of the site.

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5) Cookie list

Important: the tables below are examples. Replace/extend them according to the cookies actually used on your site (or export a live list from your CMP tool).

5.1 Strictly necessary

5.2 Functional

Analytics/Statistics (example: Google Analytics 4)

Google's policy https://policies.google.com/privacy и https://support.google.com/analytics/answer/11593727?hl=bg

5.4 Marketing/Advertising (example)

Meta policy: https://www.facebook.com/privacy/policy
Google Ads policy: https://policies.google.com/technologies/ads

5.5. Other tools (if used)

Hotjar: https://help.hotjar.com/hc/en-us/articles/6952777582999
Microsoft Clarity: https://privacy.microsoft.com/privacystatement

 

6) How to manage cookies

• Via our banner/preferences center: change your choices at any time from the “Cookie settings” link in the footer.

• Via your browser: you can delete, block, or allow cookies.

  • Chrome: https://support.google.com/chrome/answer/95647

  • Firefox: https://support.mozilla.org/bg/kb/enable-and-disable-cookies

  • Safari: https://support.apple.com/bg-bg/guide/safari/sfri11471/mac

  • Edge: https://support.microsoft.com/help/4027947/microsoft-edge-delete-cookies

  • Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Important: Blocking all cookies may cause the site to malfunction. Necessary cookies cannot be disabled through our banner.

 

7) Personal data and third parties

Some cookies (especially third-party ones) may process personal data (e.g., IP address, device identifier, behavioral information).

• Where applicable, transfers to countries outside the EU/EEA are carried out with appropriate safeguards under GDPR Arts. 44–49 (e.g., Standard Contractual Clauses).

• Details about personal data processing are available in our Privacy Policy (GDPR): [link].

 

8) Retention

Retention depends on the cookie type and provider.

• Session cookies are deleted when you close the browser.

• Persistent cookies are kept until their expiry or until you delete them/change your consent.

 

9) Changes to this policy

We may update this policy when tools are added/removed or when laws change. The new version will be published here with an updated date. Continued use of the site after changes means you accept the updated terms.

 

10) Contacts

For questions about cookies and data protection:
[име на дружеството]
Address: Sofia, ul. TImok 20
Email: info@tropic-home.com
Telephone: +359 888 736126 / +359 877 417173